No products in the cart.
FAQ
Frequently Asked Questions
Orders & Shopping
How do I place an order on Ajike Essentials?
You can place an order directly through our website by adding items to your cart and completing checkout.
Can I order via WhatsApp or phone call?
Yes, orders can also be placed via WhatsApp or phone call during store hours.
Can I modify my order after placing it?
Orders can only be modified before dispatch. Once shipped, changes are not allowed.
Do you offer bulk or wholesale purchases?
Yes, selected products are available for bulk or wholesale purchases. Contact us for details.
Will I receive an order confirmation?
Yes, you will receive confirmation once your order is successfully processed.
Payment
What payment methods do you accept?
We accept secure online payments and bank transfers through approved payment channels.
Is it safe to make payments on your website?
Yes. All payments are processed through secure and encrypted payment gateways.
Can I pay on delivery?
Payment on delivery is subject to availability and location. Please confirm before ordering.
Will I receive a receipt for my payment?
Yes, payment confirmation is provided after successful transactions.
an I pay for someone else’s order?
Yes, as long as accurate delivery details are provided.
Delivery & Pickup
How long does delivery take within Lagos?
Delivery within Lagos takes 24–48 hours after order confirmation.
Do you deliver outside Lagos?
Yes. Orders outside Lagos are sent on Tuesdays, Thursdays, and Saturdays.
What are your delivery fees within Lagos?
Lagos Mainland: ₦3,500 – ₦5,000
Lagos Island: ₦5,000 – ₦8,000
Lagos Island: ₦5,000 – ₦8,000
Can I pick up my order instead of delivery?
Yes. Pickup is available Tuesday to Sunday, 11:00am – 5:30pm.
What happens if I miss my delivery or pickup?
Items can be stockpiled for up to 3 weeks after payment.
Returns & Refunds
Do you accept returns?
Returns are accepted only for damaged, defective, or incorrect items reported within 24 hours.
Which items are non-returnable?
Beauty, skincare, spa tools, cleaning products, and used items are non-returnable.
How long does a refund take?
Approved refunds are processed within 5–7 working days.
Are delivery fees refundable?
No. Delivery fees are non-refundable.
Can I exchange an item instead of a refund?
Yes, exchanges are allowed where applicable.
Everything You Need, One Store
Discover Everyday Essentials
Smart shopping made easy with carefully selected everyday essentials.
Ajike Essentials is a trusted online store offering quality everyday products across beauty, fashion, home essentials, and lifestyle carefully selected for value, convenience, and reliability.
- 110 governors road ikotun 2nd junction inside the nnpc fueling station beside nikkies bar Lagos
Quick Links
Product Categories
Get Connected
Working Hours
- Tuesday - Sunday: 09.00am - 06:00pm
© 2025 – Designed By SPECK CREATIONS
Your Premium Web Solutions
What are you looking for?